Privacy Policy
This Privacy Policy explains how BotaNexus collects and uses information when you visit our website, request samples, or contact us about botanical ingredient sourcing.
Last updated: June 7, 2026
Information We Collect
Inquiry information
When you submit a sample request, quote request, contact form, email, or WhatsApp message, we may collect your name, company name, email address, phone number, country, ingredient requirements, target market, quantity, and message details.
Website information
We may collect basic technical information such as IP address, browser type, device type, pages visited, referring page, and usage data through standard analytics, hosting, security, and performance tools.
Order-related information
If you proceed with a sample or bulk order, we may collect shipping details, billing details, courier information, customs-related details, and documentation requirements needed to process the order.
How We Use Information
To respond to requests
We use your information to answer inquiries, recommend ingredient grades, prepare quotations, arrange samples, provide documents, and support sourcing discussions.
To provide services
We use order and logistics information to prepare shipments, coordinate documentation, communicate with suppliers and couriers, and support after-sales service.
To improve the website
We may use aggregated website data to improve content, navigation, product pages, and user experience.
Sharing & Protection
Limited sharing
We may share necessary information with factories, testing labs, logistics providers, payment providers, or service vendors only when needed to respond to your request or process your order.
No sale of personal information
We do not sell your personal information.
Security
We use reasonable administrative and technical safeguards to protect information, but no online transmission or storage method can be guaranteed 100% secure.
Your Choices
Contact preferences
You may ask us to stop sending follow-up messages or marketing communication at any time.
Access or correction
You may contact us to request access, correction, or deletion of your inquiry information where applicable.
Contact
For privacy questions, contact us at seanbo@botanexus.com or through the contact page.
Still have a question?
Tell us what you are sourcing and which market you sell into. We will reply within one business day.
Contact Us →Time-to-Market Calculator: Pre-made Bases vs. Traditional OEM
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| Total Time-to-Market | |
| Minimum Order Quantity (MOQ) |